Delivery & Returns


 

Standard Delivery

Delivered within 3-5 days

(All Monogrammed/personalised products take 1-2 weeks)

Delivered Monday-Saturday 
(excluding bank or public holidays)

FREE for orders to UK over £100 
£4.95 for orders under £100

All orders require a signature on arrival, if you are not available at time of delivery our couriers will attempt to leave your parcel with a neighbour or will return the parcel to the depot for re-delivery. You will receive an email or text message prior to your delivery indicating it's scheduled time and day of delivery. You will have an opportunity to amend this date/time at this point.

All our baskets, come beautifully gift wrapped as below at no extra charge. Perfect to send direct as a present to a friend, or even better just for you! X

 

 

REFUNDS

Please note that bespoke or personalised items cannot be changed or returned. However if the basket itself is faulty please contact us within 7 days of receipt of your goods at info@livandbeck.co.uk and we will arrange a collection and exchange/refund.

Un Personalised items: We want you to absolutely love your purchase. However, in the unlikely event this is not the case, you can return your order to us within 7 days of receipt of your goods for an exchange or refund..

Please email info@livandbeck.co.uk to be sent a returns or exchange address label and state a reason as to why you are returning or exchanging the item(s). Please allow two weeks from the day you return your package for your account to be credited.  Customers will be responsible for shipping and handling charges.