Postage is £5.95 for all orders.

Non-personalised items are delivered within 3 to 5 days. All monogrammed and personalised products take 2 to 3 weeks.

We deliver Monday to Saturday, excluding bank and public holidays.

Yes, all orders need a signature on arrival. You'll get an email or text before your delivery with the scheduled day and time, and you can change it then. If you're out, our couriers will try to leave your parcel with a neighbour or take it back to the depot for re-delivery.

Yes. All our baskets come beautifully gift wrapped at no extra charge, perfect to send direct as a present.

For non-personalised items, you can return your order within 7 days of receipt for an exchange or refund. Email info@livandbeck.co.uk with the reason for your return and we'll send you a returns label. Customers are responsible for shipping and handling charges. Please allow two weeks from the day you return your package for your account to be credited.

Bespoke and personalised items can't be changed or returned. If your basket is faulty, contact us within 7 days of receipt and we'll arrange a collection and an exchange or refund.